Our passion is delivering training that is innovative, relevant & useful. We have run sessions all over Victoria as well as speaking at conferences and events across Australia. We love our Regional training and visiting our country friends, if you want us to visit your area please let us know.

Although we only advertise our public training sessions, we are frequently visiting individual agencies and corporate offices.

Our most popular public sessions of are listed on this page. These are our standard, pre-written courses which we have delivered in our organised events and these sessions have also had the best feedback and the most requests. These sessions can be delivered to your team as they are but we can also alter or create sessions based on your needs.

Topics include:

• Legislation
• The New World of Property Management
• The New World of VCAT
• Growth
• Stress/Time Management/Conflict Resolution
• Mould & Maintenance

And if you need your own training material, we can create it or work with you to help you develop it.

If you would like to discuss what we can do for you and your team, please contact us at info@mitchellpt.com.au

Property Management in Victoria went through massive changes in March 2021, and as a result the way we manage our properties has changed. Property Managers need to have extensive knowledge of the Residential Tenancies Act, the Regulations and VCAT in order to effectively manage our clients investments.

This session will give you the education and information to be across the new legislation changes and how VCAT works under these new laws.

LEARNING OUTCOMES:

• Gain a solid understanding of the Residential Tenancies Act and the Regulations
• Look at compliance obligations with minimum standards, disclosure statements & safety checks
• Learn how to correctly serve notices & apply for a hearing
• Look at the different summary of proofs
• Learn about depreciation in rental properties and how VCAT calculates it
• Learn how to enforce a monetary order after a VCAT hearing
• Learn where to find the relevant information so you can stay on top of the changes and educate your clients

WHO SHOULD ATTEND

This training is for anyone working in Property Management and it will suit all levels of experience.

BOOKINGS:

Please email info@mitchellpt.com.au

Property Management is changing, clients are changing and as a result, we need to change the way we do things. Growth is not only measured in the number of properties under management it is measured in dollars.

This course will give you the skills and knowledge to identify opportunities, grow a profitable and sustainable business as well as unlock opportunities for future growth.

• Learn the value of the rent roll
• Discover your points of difference and find out what sets you apart from your competition
• Look at strategies and ideas to grow the rent roll
• Create your ‘Customer Persona’ profile to learn who your ideal client is
• Create a list of marketing ideas to match your ideal customer profile
• Gain confidence with listing presentations by effective scripts, dialogues, and role-playing

This session covers topics designed for Property Managers, BDMs, Directors and anyone looking for rent roll growth.

BOOKINGS:

Please email info@mitchellpt.com.au

In the last few years Property Management has gone through some massive changes. Starting with the changes to the legislation and regulations and then COVID-19 being thrown into the mix as well. As a result the way we deal with clients and manage our properties has changed. This session will guide you through how to effectively manage tenancies and your clients in today’s climate.

We will work through the life cycle of a tenancy and look at ways we can improve our technology, documentation, compliance, risk management and service to our clients.

LEARNING OUTCOMES:

• Look at some of the major areas of change in the Residential Tenancies Act and the Regulations
• Look at compliance obligations with minimum standards, disclosure statements, safety checks & how to ensure you follow correct processes and educate your clients along the way
• Run through the life cycle of a tenancy and highlight risks and areas of improvement
• Learn how to correctly set up a RRP & Renter file
• Discuss what areas agencies usually do not do well which can pose a huge risk to the OIEC
• Learn how to be the best PM and run the best portfolio/department out there!

WHO SHOULD ATTEND

This training is for anyone in property management and it will suit all levels of experience.

BOOKINGS:

Please email info@mitchellpt.com.au

Property Management has changed significantly in the last few years and as a result so has VCAT. This brand-new session will run across various locations in 2023 and it will assist PM’s to have a more thorough understanding of VCAT and the way it works in today’s Property Management climate. Property Managers do need to have extensive knowledge of the Residential Tenancies Act, the Regulations and VCAT to effectively manage properties. This session will give you the education and information to be across the changes and how this has affected VCAT determinations & outcomes.

LEARNING OUTCOMES:

• Gain a solid understanding of the Residential Tenancies Act and the Regulations
• Learn how to correctly serve notices & apply for hearings
• Suggested wording for notices & applications will be given to each attendee
• Learn about documentation and what is required for each notice
• Go through the different summary of proofs
• Learn about breach notices and how they work
• Learn how to effectively follow the arrears process
• Learn about depreciation in rental properties and how VCAT calculates it
• Learn how to enforce a monetary order after a VCAT hearing
• Learn about penalty units and how they work
• Learn where to find the relevant information so you can stay on top of the changes and educate your clients

WHO SHOULD ATTEND

This training is for anyone in property management and it will suit all levels of experience.

BOOKINGS:

Please email info@mitchellpt.com.au

Managing Time is something we all need to do. Good time management can be the difference between working normal hours or not. It can also be the difference between sanity and insanity. And stress unfortunately comes with the job in our profession – it’s unavoidable!

Session Topics

• energy levels – what are they and what powers YOU?
• obstacles – things that get in your way or upset your day
• stress causes – the things that cause us stress
• choke barriers – those tasks that take forever…
• time suckers – regular consumers of time: how to manage them
• ideal weeks – create your own
• managing your stress – from cause to resolution
• organised structures – how to get organised
• training plans – improve yourself and your team
• systems & procedures – organisation via regulated self-discipline
• using legislation – it can help you save time!
• conflict – how to deal with it effectively

In this session, we will talk about how your personal energy levels affect your work life, the obstacles in your day, how to manage them, and the tools and structure you can use to get both organised and efficient. We also want to use time management to manage and reduce stress. Further, we will talk about training plans and systems & procedures which can be used to get the whole team to same level plus some little tips & tricks involving communication and legislation.

Who should attend?
This session is for Property Managers, their assistants and department leaders.

BOOKINGS:

Please email info@mitchellpt.com.au

This session is for Property Managers, their assistants and department leaders.

BOOKINGS:

Please email info@mitchellpt.com.au